Dr. Willie Jolley Have you even had a personal setback? Has your business ever had a setback? The answer to both questions is probably “yes!” Perhaps you had a contract lined up and you were already planning how you were going to spend the money, and they changed [...]
Simon T. Bailey 85% of your financial success is due to your personality and ability to communicate, negotiate,and lead. Shockingly, only 15% is due to technical knowledge.” - Carnegie Institute of Technology Everyone wants to know what they will need to do to prepare for the future work [...]
Mark Sanborn Did you start the day hoping that before it was over you’d be disrupted? You won’t find many people who want to be disrupted. Disruption is unsettling at best and unpleasant at worst. It forces change and requires additional effort. But what about leadership? It is [...]
Simon T. Bailey Delta Air Lines continues to get it right. Recently, the airline eliminated their check-in process to speed up the time it takes for users to check in (#DeltaCheckIn). It's a detail that will expedite travelers' ability to get to where they are going. Despite the [...]
Deborah Thomas-Nininger People are often surprised by what they hear that has been said behind their backs…! I emphasize as part of my Reputation Management theme, the better one manages their reputation, the less likely such surprises will occur. So what comprises a reputation? I stress it is [...]